We want to thank everyone for your phone-patience. We have a new phone/office person starting in ONE WEEK, and we look forward to responding to your calls even faster.

UPDATE: Mariah is here. She will answer directly, or call you back if you leave a message with our service.

Well, these are unbelievable times. We hope you are all well, and remain well.

Just letting everyone know that we are being safe: masking / gloving / minimal interaction – with you, and amongst ourselves. We have still been able to carry on by keeping ourselves separate as we work on installations – we stick to the basement/attic and call you on the phone if there are any questions. Kevin is doing emergency service calls, fully geared up.

We’ll be asking if anyone is ill in your homes; and we will not let any of our people work if they become at all symptomatic. We have been very fortunate: no illness among us.

And update about our email problems: Our tech man just told us that there are widespread issues – a global networking problem. Apparently there are only 13 computers in all of the world assigning IP and/or DNS addresses and they cannot keep up with the demand – from internet overload, because the virus has drastically changed and increased our internet behavior.

It’s a whole new world.