Carrier finally made official announcement re: their server down – so no remote/wifi thermostat access:
“The Infinity® app server has experienced an outage, and we expect it to be back online by Friday, June 28. The service interruption was a result of simultaneous maintenance and cloud updates. We are now working to develop a permanent solution to avoid future outages and provide faster connection speeds and a better user experience.
This outage does not affect the performance of the Infinity system or wall control. You are still able to control and make changes to your system from the wall.
Thank you for your patience as we work through these updates.”
You can check status by going to the main site:
https://www.myinfinitytouch.carrier.com/
Now you get a “server down” message & whole website is offline. Previously there was a “we’re having issues” popup message. -deb / SSG
